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FAQs
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What types of payment do you accept?We accept FSA, HSA, Care Credit, and credit card.
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What are your fees?New patient initial evaluation: $425 (90-120 minutes) 60 minute follow up sessions: Therapy sessions and med checks. Therapy sessions may include individuals, couple, or family (same price). Total cost for 60 minute follow up: $200 Brief Visit: This includes any interaction with a provider >15 minutes. This may include but is not limited to telephone, video, and chat. 30-minute sessions may be scheduled by the provider to have a brief follow up visit, med check, or to review labs. Total cost for 30 minute brief visit: $100 *Weekend and after-hours visits may be scheduled by request and approval. There is a convenience fee of $25.00 for these scheduled visits. Please ask the provider for more information. *Patient requested forms such as prior authorizations, letters, FMLA, and other documents may be completed by the provider upon request for a fee of $10.00 per document requested.
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Do you accept insurance?We do not accept insurance. Our self-pay model allows us to provide excellent care and patient satisfaction without the constraints of insurance bureaucracy. This model gives our providers the time to listen to their patients and treat them in the best possible way.
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What payment methods do you accept?We accept HSA, FSA, Care Credit, and most major credit cards. Currently, we do not accept cash, check, Venmo, or Zelle.
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How do I pay you?To schedule an appointment, it is required to have a card on file. This card can be a HSA, FSA or Credit Card/Debit Card. After the session is complete you should receive a text, email, or message in your client portal notifying you of an invoice and or receipt of payment. You can view detailed billing inside the portal. The invoices will be paid with the card on file upon services rendered, unless otherwise specified.
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Are there fees for canceling?We request that appointment cancellations are made at least 24 hours in advance. We understand life happens! For No call/No show, you may be subject to a fee (typically fee for service) and/or discharge from the practice. This is evaluated on a case-by-case basis.
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Can I submit a claim to insurance for reimbursement?Absolutely! We provide a receipt and superbill (located in your patient portal) following your visit. You can use this information should you choose to pursue reimbursement from your insurance. Many of our clients have had great success with getting some or all of the visits reimbursed through their insurance company.

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